Our Projects
Solar-Powered Operations — RCT runs entirely on renewable solar energy  •  Green Scheme Produce — Fresh cucumbers & tomatoes grown in Rehoboth, available at Spar, Maerua Superspar & Pick 'n Pay  •  Grootvlak Irrigation Scheme — 40 ha · N$20 million food security partnership with local farmers  •  Annual Livestock Expo — Celebrating agriculture & farming excellence across the Hardap Region  •  Farmer Training — Potato cultivation, horticulture & smallstock breeder workshops for local farmers  •  Solar-Powered Operations — RCT runs entirely on renewable solar energy  •  Green Scheme Produce — Fresh cucumbers & tomatoes grown in Rehoboth, available at Spar, Maerua Superspar & Pick 'n Pay  •  Grootvlak Irrigation Scheme — 40 ha · N$20 million food security partnership with local farmers  •  Annual Livestock Expo — Celebrating agriculture & farming excellence across the Hardap Region  •  Farmer Training — Potato cultivation, horticulture & smallstock breeder workshops for local farmers

Legal

Refund, Return and Cancellation Policy

Rehoboth Community Trust · Effective date: 12 October 2026

You will be asked to accept this policy, by ticking a box, before you pay.

1. Digital publications (PDF books and documents)

1.1

A digital file cannot be returned once it has been delivered. For this reason, all sales of digital publications are final once the download link has been sent to you, except in the situations below.

1.2

We will give you a full refund if:

  • you were charged more than once for the same order;
  • your payment was approved but you did not receive a download link, and we could not resolve this within 2 working days of you contacting us; or
  • the file is damaged or will not open, and we are unable to supply a working replacement.
1.3

If you bought the wrong item by mistake and have not downloaded it, contact us and we will either exchange it or refund you.

1.4

We do not give refunds because you changed your mind after downloading, or because the content was not what you expected, where the product page described it accurately.

2. How to request a refund

2.1

Email rehtrust@iway.na within 14 days of your purchase, giving your name, the email address used for the order, the date of purchase, and the reason for your request.

2.2

We will respond within 2 working days.

2.3

Approved refunds are paid back to the card you used. We cannot refund to a different card or account, or in cash.

2.4

We process approved refunds within 5 working days. Your bank may take a further 5 to 10 working days to show the money in your account.

2.5

When a refund is approved, your download link is cancelled and you may no longer use the file.

3. Event and expo tickets

3.1

If the Trust cancels an event, you will receive a full refund automatically.

3.2

If the Trust changes the date or venue, you may keep your ticket for the new arrangement or ask for a full refund within 7 days of being told about the change.

3.3

If you cancel: a full refund is available up to 7 days before the event. Within 7 days of the event, tickets cannot be refunded, but you may give or transfer your ticket to someone else.

3.4

If you do not attend, no refund is due.

4. Disputes and chargebacks

4.1

If you have a problem with a payment, please contact us first. Most issues can be resolved quickly and without involving your bank.

4.2

If you dispute a charge with your bank, we will provide the bank with your order details, the time your download link was delivered and used, and your acceptance of this policy at checkout. We keep these records for at least 180 days, as our bank requires.

5. Contact

5.1

Rehoboth Community Trust · rehtrust@iway.na · 062 523 440 · weekdays 08h00 to 15h00.